How can I update my dog’s profile?

You can update parts of your dog’s profile anytime through your online account:

  1. Head to Account → Pupper Profile 🐶
  2. If you have multiple dogs, use the dropdown to select the dog's profile you would like to update
  3. Click Edit profile & health details
  4. Make your changes and click Save

What you can update

You can update the following details yourself:

  • Weight
  • Body shape
  • Activity level
  • Intolerances
  • Health conditions
  • Profile picture

What needs support

Some details can’t be edited directly in your account -  including your pup’s name, age, or breed. If you’d like to update these, get in touch and we’ll sort it for you.

💡 Seeing something different to the steps above?

We’re working behind-the-scenes to refresh our website, so your account may look slightly different. If so, follow the steps below instead.

  1. Head to the Dogs tab.
  2. If you have multiple dogs, select your dog’s image to edit their profile.
  3. To edit your dog’s Profile photo, Age, Sex, Breed, Diet or Eating behaviour, select the edit button on your dog’s profile image.

    Screenshot showing the edit button on a dog profile image

     

  4. To edit your dog’s Weight, Body shape, Activity level, Food intolerances or allergies or Health issues, select Update profile on your dog’s profile page.

    Screenshot showing the Update profile button on a dog profile page

     

  5. Make your changes and select Save.

What you can update

You can update the following details yourself:

  • Weight
  • Body shape
  • Activity level
  • Intolerances
  • Health conditions
  • Profile picture
  • Age
  • Breed
  • Gender

Will this affect my pup’s serving size?

Changes to your pup’s profile may update their recommended daily serving size to better match their needs.

If you’d like to review or adjust this separately: Adjust your pup’s serving size

If you’re unsure or want to chat through what’s best for your dog, our Customer Care team is always here to help! You can submit a request or reach us at info@lyka.com.au. 💚

 

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