How can I change my dog's serving size?

Lifestyle changes, such as changes in their exercise routine, can affect how much your pup needs to eat. Even if your pup hasn’t had any major changes but you think their serving size isn’t quite right, you have the ability to update this via your online account or reach out us and we can help you with it!

To update your pup's daily serving size, log into your online account and follow these steps:

  1. Go to “My Plan” and select Edit serving size
  2. Choose your new serving size, then click Next
  3. Review your updated plan - you'll see the new daily cost here
  4. If you're happy with the changes, click Save
update_serving.png
💡 Seeing something different to the steps above?

We’re working behind-the-scenes to refresh our website, so your account may look slightly different. If so, follow the steps below instead.

  1. Go to the Dogs tab and select the edit button next to Daily serving size. If you have multiple pups, select your pup’s profile image first, then select the edit button.

    Screenshot showing the Daily serving size edit button

     

  2. Choose your new serving size, then select Next.

    Screenshot showing serving size options

     

  3. Review your updated plan. You’ll see the new daily cost here.

    Screenshot showing the updated plan review and daily cost

     

  4. If you’re happy with the changes, select Confirm.

 

While you can adjust the daily serving size beyond our recommendation, we strongly suggest keeping your pup's information - like weight and activity level - up to date. To get an updated recommendation based on changes to your pup's profile, follow these steps instead:

  1. Head to Account > Pupper profile > Edit Profile
  2. Update their weight, body shape, and activity level > Click Save
  3. A recommendation will appear that you can either accept or cancel
update_profile.png
💡 Seeing something different to the steps above?

We’re working behind-the-scenes to refresh our website, so your account may look slightly different. If so, follow the steps below instead.

  1. Head to Dogs > Update Profile.

    Screenshot showing where to update a dog profile

     

  2. Update their weight, body shape, and activity level. After you’ve made your changes, select Save.

    Screenshot showing weight, body shape and activity level fields

     

  3. A recommendation will appear. You can either accept or cancel this to adjust your dog’s serving size.

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