If you’re seeing an error when you try to create a Lyka account, it may mean that some of the details you’ve entered are already linked to an existing Lyka account.
For example, the email address or delivery details you’re entering may already be associated with another account.
What should I do?
If you already have a Lyka account, try logging in at lyka.com.au/login to reactivate rather than creating a new account.
If you’re not sure whether you have an existing account, or you’re seeing an error when trying to create a new account, please contact our Customer Care team. We can check your details and help you place an order for your pup.